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Your Satisfaction is Our Goal

  At Lake Hospital System we are serious about patient satisfaction. If you have a comment, question, or concern, we want to hear it--and resolve it. You can contact us by clicking on the "contact" icon on the home page of this Web site. Or you can call 1-877-953-6265 with your comment or concern. If you have a complaint about the quality of care delivered at Lake Hospital System, and you're not satisfied with how we resolved your complaint, you can register that complaint by contacting The Joint Commission as follows:

E-mail: complaint@jointcommission.org

Fax: Office of Quality Monitoring - 660-792-5636

Mail: Office of Quality Monitoring, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL  60181